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Frequently Asked Questions

Most frequent questions and answers

Do I need an account to shop on Attire?

Having an Attire account helps us to make your shopping experience fast, secure and convenient. You can create your own Attire account or simply use your Facebook login.

What are the shipping charges?

Shipping charges are the costs undertaken by third party logistic partner to bring your ordered item to your doorstep. Shipping charges have been fixed at Rs. 90 for your convenience.

How quickly can I get my order?

We do our best to get your orders delivered as fast as possible. Within Kathmandu Valley: 1-2 working days from the date of order placement Outside Kathmandu Valley: 2-3 working days from the date of order placement.

How do I cancely my order?

To Cancel your order, you can reach our team 24/7 at attirenepal@gmail.com or at 9818883184 (9am – 7pm). If your order is already on its way to you or if you have already received your order, you may be able to return your product. See our Return Policy for detailed information.

Why am I having trouble placing products in cart?

If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team. You can reach our team 24/7 at cs@attirenepal.com or at 9818883184 (9am – 7pm).

How do I make payment through e-sewa?

To make payments you have to add products to your cart, fill in your details and click on Pay, then you can choose your payment options I.e. Esewa and then you will redirected to the the respective sites where you can log in your Esewa ID and proceed for payment.

How do I make a payment if I don't have an E-sewa id?

If you don’t have an Esewa ID you can make payment through any Nearest Esewa Point by providing the shopkeeper your transaction code. Generally every cyber, photocopy shops, newspaper shops have access to Esewa all over Nepal

Can I make payment through bank?

Yes, payments from Banks is also available, you can contact our customer support at 9818883184 for more information.